Your Flight Hub Limited

Privacy Policy

This privacy policy notice is for the website www.yourflighthub.co.uk. The aim of this policy is to explain how we manage, process, handle, and protect your personal data while you are browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy, you may wish to cease viewing or using this website.

1. Policy Key Definitions

• "I", "our", "us", or "we" refers to the business, Your Flight Hub Limited.
• "You" or "the user" refers to the person(s) using this website.
• GDPR means the General Data Protection Regulation.
• PECR means the Privacy & Electronic Communications Regulations.
• ICO means the Information Commissioner's Office (the UK regulatory body).
• Cookies mean small files stored on a user's computer or device.

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2. Personal Information We Collect

We collect personal data that relates to an identifiable natural person. This includes:

Direct Information

• Name, phone numbers, home address, email address, and financial information (such as card details) required to process travel bookings.

Automated Information

• Device ID, device type, IP address, browsing history, and location data (if enabled on your browser).

Third-Party Sources

• We may supplement the data we collect with demographic or credit check information from authorized third parties where permitted by law.

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3. How We Use Your Information

We use your personal data for several business purposes and legal reasons, including:

• Providing travel services and facilitating flight bookings.
• Managing accounts and processing payments.
• Customizing website content and improving our advertising strategies.
• Resolving disputes, troubleshooting issues, and collecting dues.
• Detecting and preventing fraud or security breaches.
• Legitimate Interests: We may contact you with discount offers, special promotions, or surveys as authorized by law. You can opt-out of marketing at any time.

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4. How Long We Keep Your Information

The duration for which we retain your personal data depends on:

1. The length of time needed to provide our travel services.
2. Legal obligations to maintain financial and business records (e.g., for tax purposes).
3. Government orders to preserve data for ongoing investigations or litigation.

Once it is no longer necessary to keep your data, we will delete it securely in accordance with our data deletion policies.

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5. Your Individual Rights

Under the GDPR, you have the following rights regarding your data:

• The right to be informed about how your data is used.
• The right of access to your data.
• The right to rectification (correcting errors).
• The right to erasure (the "right to be forgotten").
• The right to restrict processing.
• The right to data portability.
• The right to object to processing.

You also have the right to complain to the ICO if you feel there is an issue with how we handle your information.

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6. Sharing Your Personal Information

We may disclose personal data to financial institutions, third-party service providers (such as airlines or hotels), and law enforcement or government agencies only for the following purposes:

• To fulfill your travel booking and payment processing.
• To assist in preventing potential fraud or illegal acts.
• To comply with legal requirements or respond to criminal investigations.

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7. Social Media & Third Parties

Our website allows you to share data via social media plugins. By associating your account with social media, you agree that we may collect and use information from these platforms in accordance with their privacy settings and this policy.

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8. Accessing and Correcting Your Data

Your Flight Hub Limited will honor your right to access, change, or delete your personal data. To make a request, please visit our Contact Us page. Please note that withdrawing consent may limit our ability to provide certain travel services to you.